CTS System - Secure registration analysis

Get the CTS logs from this location:

http://docs.google.com/leaf?id=0B47-vpuz_NefN2VmODNiYzUtMzhlYS00OGY1LTkzYzMtN2E5ZDIxNDM3ZWFl&hl=en

  

You will find 2 files, Registration1 and Registration2.

Registration 1 contains 4 different types of system bootup:

No security, MIC, LSC and AUTHString, including CTS logs and Packetcapture

Registration2 contains the CTS logs analysis for a secure using MIC certificate.

Look for ##DEBUG## in Log files

 

. CTS registration

Logs needed:

CCM SDI/SDL traces

Sniffer capture

CTS logs

CTS sysop logs,

cdp

cca,

ccafg

cmr,

cma,

sip

Srtp*

Secd*,

tsps

rc.log,

sysm

What to check?

Start with CTS SYSOP logs

Verify CCAFG logs to confirm CUCM file is retrieved

Check sysm files for system startup

If multi-screen verify secondaries and look for the same logs

Check CCA logs (SIP messages are included in CCA in human readable timestamps)

Check SIP logs (Epoch time)

If Security is configured check:

- SECD

Check Keep alive timers and CUCM configuration

Verify CUCM Registration

Check CUCM SDI/SDL Traces

Check system has initialized successfully from Phone UI (Take ScreenShot)

Check TSPS for Midlet/Phone UI XML

Use tcpdump or utils network capture command